---
title: "Customer Portal: Lessons Learned Using One of the Newest Clarity Features"
description: Clarity Connect 2024 - Foundations Track Description
image: https://www.bitfocus.com/hubfs/Optimizing-Coordinated-Entry_feature.jpeg
---

Foundations Track

# Customer Portal: Lessons Learned Using One of the Newest Clarity Features

##### About this session

Thursday, September 19  |  2:45 - 3:45pm  |  Louie Room

Meet one of Clarity’s newest features, the Customer Portal. This fresh feature doesn’t come without experience, and we want to share that with you as you consider incorporating it into your system. Attendees will hear about lessons learned from real community scenarios, as well as learn what it will take to successfully roll it out in their own community.

 

- [** ](https://www.facebook.com/sharer/sharer.php?u=https://www.bitfocus.com/clarity-connect-2024/customer-portal&title=Customer%20Portal:%20Lessons%20Learned%20Using%20One%20of%20the%20Newest%20Clarity%20Features&picture=https://www.bitfocus.com/hubfs/Optimizing-Coordinated-Entry_feature.jpeg&description=Clarity%20Connect%202024%20-%20Foundations%20Track%20Description)
- [**](https://twitter.com/share?source=https://www.bitfocus.com/clarity-connect-2024/customer-portal&text=Customer%20Portal:%20Lessons%20Learned%20Using%20One%20of%20the%20Newest%20Clarity%20Features%20-%20https://www.bitfocus.com/clarity-connect-2024/customer-portal)
- [**](http://www.linkedin.com/shareArticle?mini=true&url=https://www.bitfocus.com/clarity-connect-2024/customer-portal&title=Customer%20Portal:%20Lessons%20Learned%20Using%20One%20of%20the%20Newest%20Clarity%20Features&summary=Clarity%20Connect%202024%20-%20Foundations%20Track%20Description)
- **
- [** ](http://www.printfriendly.com/print?url=https://www.bitfocus.com/clarity-connect-2024/customer-portal)

## Speakers

### Grant Ebbesmeyer [Follow me on LinkedIn ](https://www.linkedin.com/in/gebbesmeyer/)

Sr. Project Manager

Bitfocus

![ebbesmeyer_grant](https://www.bitfocus.com/hubfs/ebbesmeyer_grant.jpeg)

Grant Ebbesmeyer

Sr. Project Manager

Bitfocus

 About Grant Ebbesmeyer

As a Senior Project Manager on the Professional Services team, Grant brings over five years experience of CoC leadership - managing projects for the lead CoC/HMIS agency in Memphis, TN. Most recently, during his time as the CoC Care Planning Director at Community Alliance for the Homeless, Grant was a pivotal part of securing CoC and YHDP grants, and led a team that assisted over fifty partner agencies and providers throughout the Memphis area. He leverages this experience to partner with Bitfocus customers, enabling all to achieve success through efficient, solutions-oriented project management.

[LinkedIn ](https://www.linkedin.com/in/gebbesmeyer/)

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