Clarity Human Services

Clarity Human Services: The Gold Standard for California

From San Diego to Santa Clara County, Clarity is helping countless communities save time, simplify workflows, enhance reporting, and bring more of our unhoused neighbors home.

Let’s team up to make San Francisco’s Neighborhood Street Teams’ data collection and technology efficient, friction-free, and highly impactful.

Let’s Chat Clarity + SF See Our Results in San Diego

San Francisco, Let’s Build
on Our Partnership

We’re proud of our long-standing partnership with San Francisco, and we’re eager to create more wins alongside your team.
Proven Success in San Francisco

Get the Most out of Clarity Human Services

We already serve as the HMIS vendor for the San Francisco ONE System. We’ll help you expand your existing use of Clarity, connecting more unhoused people with housing and vital services.

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A Platform for Collaboration

Align Local, Regional, and Statewide Efforts

With Clarity, San Francisco can coordinate across complex city departments and systems while staying aligned with statewide initiatives. Our system flexes to fit the unique needs of your community — population density, evolving demographics, and more — without compromising on standardization or control.

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Integrated Outreach Capabilities

Build Trust on the
Front Lines

Clarity is designed to empower providers in San Francisco. Our fully integrated outreach module includes a mobile-friendly interface and GIS integration, so your care team can swiftly gather information from clients, earn vital trust from your community, and accomplish your outreach and engagement goals.

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Executive Reporting

Maximize Insight
and Impact

With intuitive dashboards that update in real time and advanced tools to help you maintain superior data quality, your community gains visibility at every level: from the mayor’s office to the front lines.

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Compliance You Can Count On

Meet or Exceed Key
Data Standards

Clarity is SOC 2-certified and HIPAA-compliant, ensuring your clients’ sensitive information is well protected. Our experts can help you plan and enact thoughtful data-sharing agreements, and our APIs and integrations make securely sharing information a breeze.

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Trusted by CoCs in California and Beyond

Leading CoCs in California rely on Clarity Human Services to improve their homelessness response and create more housing victories.

What Your Peers Love About Clarity

Here’s how Clarity has helped your colleagues in the fight against homelessness.
[Clarity] is helping us share data and collaborate across our community to meet our mission and the mandates that we have to protect client-level information; it’s user-friendly for the 1,200 people who have to enter data, which has reduced support cases, decreasing response times.

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.
Tamera Kohler CEO
RTFH San Diego
Clarity Human Services has made a world of difference in our ability to improve service delivery across multiple organizations and to expand our human services network.
Carolyn Mayinja Assistant Director
Montgomery County, Pennsylvania
WDC is delighted with Clarity Human Services. It’s so easy to enter clients and exit them out of the program. Reports are more specific to our needs and can be customized by my staff. Thank you for Clarity Human Services!
Tina Prieto Executive Director
Women’s Development Center
Bitfocus and their Outreach module have provided our community with some phenomenal tools to start tracking and evaluating what unsheltered homelessness truly looks like in our community. Bitfocus and their project team were fantastic in assisting us with getting this software up and running — everything from information gathering to training to implementation was handled perfectly.
Nick Butina HMIS Administrator
Cuyahoga County CoC

FAQs on Clarity for San Francisco

How does Clarity integrate with our existing systems?

Clarity Human Services makes data collection and sharing easy and secure through various tools and APIs:

  • Data Import Tool supports CSV/XML formats for bulk data imports or HMIS-to-HMIS integrations, with manual or automated options — ideal for regional collaboration.
  • Operational API enables real-time interaction with Clarity to programmatically add, update, or retrieve client data — perfect for custom system integrations.
  • Data Analysis API facilitates integration with our reporting infrastructure to pull data, generate reports, and automate processes.

How does Clarity ensure data security and compliance?

We use the most secure, up-to-date, and reliable security controls. Clarity's data storage practices exceed key HUD data standards and align with the latest best practices in our industry, ensuring your clients’ information is always private and extremely well protected.

Clarity HMIS offers:

  • SOC 2 certification, so you can be confident your data is stored safely in the cloud.
  • HIPAA & HITECH compliance, significantly surpassing current HUD standards.
  • HMIS compliance, exceeding the criteria established in the HMIS Proposed Rule and 2004 Data and Technical Standards Notice.
  • VAWA confidentiality, with strict adherence to confidentiality provisions and client privacy policies in domestic violence situations.
Can you provide references from similar California cities?

Absolutely. Get in touch with our experts, and we’ll happily share recommendations and results from cities like San Francisco, starting with our high-impact partnership with RTFH and 211 San Diego.

San Diego manages 46,000+ clients across 600+ programs. When they integrated Clarity into their broader technology ecosystem, they found that clients who enrolled in a key aid initiative were 7X less likely to experience homelessness — a major win for the community and a big cost-savings for San Diego.

Does Clarity support outreach in a large, complex city like San Francisco?

Yes! Clarity integrates with GIS and supports real-time updates, making it easy for outreach teams to locate clients, track engagement, and coordinate across providers, even in fast-paced, high-density environments.

Let’s Work Toward Stronger Care

Now that you’ve dug into Clarity’s capabilities for San Francisco, why not have one of our experts show you around? We’ll answer your burning questions, shape our conversation around your community’s needs, and have a little fun along the way.
Talk to a Clarity Expert
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