Melissa brings fourteen years of experience in the human services field to her role as a Project Manager at Bitfocus. She demonstrates expertise in regulatory compliance, HMIS, Coordinated entry, CoC governance, and a broad range of technical and program design experience. As the HMIS Director at Austin ECHO and the CoC lead agency in Austin, TX, she led the implementation, integration, and training for HMIS metrics to achieve the benchmarks and criteria to End Youth Homelessness.
She also helped lead the first digital app-based PIT count in Austin, adding the capability to GPS map those experiencing homelessness on the night of the count and saving countless hours of manual data entry after PIT for the CoC lead agency. Melissa holds a Bachelor’s degree in Social Work from West Texas A&M University and a Master’s degree in Social Work from Washington University in St. Louis.
We rise by lifting others