Clarity Human Services

Clarity HMIS: Built to Support Broward County

Your tech should lift you up. Clarity Human Services is designed to simplify your workflows, enhance data collection and reporting, and connect programs across Broward’s agencies, all to enable faster housing placements and coordinated care in the Miami metro area.

We’ve helped countless CoCs make the transition to Clarity efficient, friction-free, and even a little fun — and we’d love to do the same for you.

Talk to a Clarity Expert See Clarity in Action

Clarity for Broward County: Responsive, Connected, Person-First

Dignity at the Core

Live Out Your Local Values

Clarity can help Broward’s homelessness response partners embed client-centered, equity-driven practices into every step of care, from outreach to referral to permanent housing placement.

Cross-Agency Collaboration

Coordinate County-Wide With a Local Focus

Clarity enables agencies across Broward to align on shared goals while maintaining program-level flexibility. Our system adapts to your workflows without compromising on data quality or reporting consistency.

Real-Time Data

Make Smarter Decisions With Live Data

We understand that access to real-time data can often be the difference between building trust in the system and undermining it. Clarity delivers up-to-the-minute insights so your community can take swift, smart action.

Integrated Coordinated Entry

Provide Unified, Housing-First Care

From first contact to housing placement, Clarity supports a coordinated, Housing First approach. Whether you use the VI-SPDAT or design custom assessments, Clarity ensures your process is effective, equitable, and easy to manage.

Urban-Ready Outreach Tools

Reach People Wherever They Are

Clarity’s mobile-friendly interface and GIS tools are ideal for urban outreach — including high-traffic areas like the airport or downtown corridors. Support teams can access and update records in real time, no matter where they’re working.

Dedicated Support Teams

Enjoy 11-Star Customer Support

Need help onboarding, troubleshooting, or running daily ops? We offer flexible support plans, including full system administration, so you can focus on the work that matters most.

Trusted by CoCs in Florida

Leading CoCs rely on Clarity to improve their homelessness response and create more housing victories. We’re supporting communities from the Bay Area to the Eastern Seaboard, including CoCs in Tampa, Pasco County, Sarasota, and beyond.

Hillsborough, FL

Sarasota, FL

Santa Clara, CA

San Diego, CA

Los Angeles, CA

King County, PA

Boston, MA

Ohio

Clarity vs. Your HMIS — See Them Side-by-Side

We designed Clarity to be ultra-user-friendly, helping you to do more for your community in fewer clicks. Press the button below to see how Clarity’s features stack up against the competition.

Clarity vs. Competition

What Your Peers Love About Clarity

Here’s how Clarity has helped your colleagues in the fight against homelessness.

Clarity Human Services has made a world of difference in our ability to improve service delivery across multiple organizations and to expand our human services network.

Carolyn Mayinja Assistant Director

Montgomery County, Pennsylvania

We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.

Talia Scott HMIS Manager

Washington BoS CoC

WDC is delighted with Clarity Human Services. It’s so easy to enter clients and exit them out of the program. Reports are more specific to our needs and can be customized by my staff. Thank you for Clarity Human Services!

Tina Prieto Executive Director

Women’s Development Center

Bitfocus and their Outreach module have provided our community with some phenomenal tools to start tracking and evaluating what unsheltered homelessness truly looks like in our community. Bitfocus and their project team were fantastic in assisting us with getting this software up and running — everything from information gathering to training to implementation was handled perfectly.

Nick Butina HMIS Administrator

Cuyahoga County CoC

Your Path to Clarity

We’re here to make your HMIS transition as smooth as can be. What does that look like in practice?

A Personalized Approach

We’ve helped implement Clarity for hundreds of communities, but we’ve never done it the same way twice. Why? Because a location-savvy approach — one that takes into account Broward County’s strengths, blind spots, and priorities — is more effective than steamrolling forward with a one-size-fits-all mentality.

Flexible Training Plans

We offer tailored training plans to help you and your team get the most from Clarity. We’ll sharpen your grasp of the software’s functionality, report generation, data privacy and security, and lots more. Or, if you’d like to ditch the stress of HMIS ops entirely, our Community Administration team can step in to facilitate efficient, reliable day-to-day system management.

Robust Peer Support

When you switch to Clarity, you gain access to a quickly growing network of professionals in the human services industry. We’ll happily welcome you to our Community Slack Group, industry events, and the Clarity Connect conference, where you can share expertise and stories with mission-driven colleagues in Florida and beyond.

FAQs on Clarity Human Services for Florida CoCs

Can Clarity integrate with our existing systems?

Clarity Human Services makes data collection and sharing easy and secure through various tools and APIs:

Data Import Tool supports CSV/XML formats for bulk data imports or HMIS-to-HMIS integrations, with manual or automated options — ideal for regional collaboration.
Operational API enables real-time interaction with Clarity to programmatically add, update, or retrieve client data — perfect for custom system integrations.
Data Analysis API facilitates integration with our reporting infrastructure to pull data, generate reports, and automate processes.
Data Warehouse stores and analyzes external and/or HMIS data for comprehensive cross-system analysis.

How long does the transition to Clarity typically take?

While the exact time frame depends on your community’s needs, we aim to get your community up and running within 6-8 months. Our onboarding team will be there for you every step of the way, guiding your CoC through a headache-free transition.

How does Clarity ensure data security and compliance?

We use the most secure, up-to-date, and reliable security controls. Clarity's data storage practices exceed key HUD data standards and align with the latest best practices in our industry, ensuring your clients’ information is always private and extremely well protected.

How does Clarity support outreach in dense urban areas like Fort Lauderdale or Miami?

Clarity integrates with GIS and supports real-time updates, making it easy for outreach teams to locate clients, track engagement, and coordinate across providers, even in fast-paced, high-density environments like Fort Lauderdale, transit hubs, or the airport.

Can Clarity help us manage alternative shelter models like pallet shelters?

Yes. Clarity is highly flexible and can track a wide range of shelter types — including temporary, transitional, and non-traditional shelter options like pallet shelters. The system supports custom program set-ups, location-based tracking, and wraparound service coordination, making it easy to manage placements, monitor progress, and connect individuals to permanent housing pathways.

How does Clarity support Housing First and wraparound service models?

Clarity is built to support a Housing First approach. The platform makes it easy to coordinate across agencies, track housing navigation efforts, and integrate services like mental health care, substance use treatment, job support, and case management. You can also customize workflows to align with programs like RSC, HOPE South Florida, or Project HomeAgain, ensuring clients get the right support at the right time.

Start Your Journey to Stronger Care

Now that you’ve dug into Clarity’s capabilities for Florida CoCs, why not have one of our experts show you around? We’ll answer your burning questions, shape our conversation around your community’s needs, and have a little fun along the way.

Let’s Chat About Clarity