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Case Management

From managing client care to tracking case notes and referrals, Clarity Human Services is fully equipped to help you with all of your case management needs.

Intuitive, Client-Centered Case Management

All interactions, services, and reporting in Clarity Human Services are customizable and shaped around the client - giving users an accessible, straightforward, tailored experience.

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Social Determinants of Health

Improve service delivery and whole-person care by managing multiple health and social services on one centralized platform.

Responsive & Field Ready

Our responsive application works on any device that supports a modern web browser, empowering outreach workers with full access to data and functionality in the field.

Smart Data Entry

Auto-populating screens, cascade enrollment, display logic, form validations, on-screen calculations, income verification, and other automated features save time (and headaches).

Custom Case Plans

Add and report on custom fields and forms to support almost any data collection or reporting need, including GIS fields, status assessments, and client goals and progress.

Location-Based Functionality

Powered by ArcGIS®, Clarity Human Services includes dedicated outreach and customizable location-aware workflows to meet the needs of providers working with encampments and other un-housed populations. This geospatial context -captured by GPS or automatically geocoded from manually entered locations - can be applied to maps and other visualizations, or exported for further analysis.

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Bitfocus Case Management Dashboard

Reporting & Analytics

Our customizable data entry workflows and intuitive business intelligence tools make performance evaluation straightforward and accessible. Whether you're looking at the client, project, or case manager level, we make it easy to create public-facing embedded dashboards, visualizations, reports, and queries - all while ensuring personally identifiable information is protected.


Case Planning Made Easy

We know your time is precious, which is why we want you to spend it on case management — not administration. Our seamless interface and time-saving features let you focus less on paperwork and more on people.

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Document Management

Upload and share documents, files, forms, and photos within Clarity Human Services. Clients can e-sign ROIs directly in the system, and prompts remind users when to renew documentation.

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Program Goals

You set unique program-wide or client-specific goals, and Clarity Human Services automatically tracks the progress.

screenshot of bitfocus case management dashboard
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Intersystem Messaging

Securely send, receive, and search through notes with staff and other system users via Intersystem Messaging.

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Case Conferencing

Referral-specific case notes, a full referral history, and automated eligibility screening facilitate secure collaboration between housing navigators and provide an ideal platform for case conferencing.

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Safe, Secure Integrations

Clarity Human Services utilizes a modular, standards-based architecture that provides numerous opportunities for integration with other tools and systems. It also features a powerful drag-drop data import tool that allows users to manually import custom data fields with minimal technical complexity. We maintain steadfast compliance with sharing and privacy obligations - we can even configure your system to fully comply with HIPAA requirements.

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See it in action.

Ready to see what Clarity Human Services can do for your organization? We'd love to show you around.