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Turn-Key Community Administration

Let Bitfocus step in as your trusted system administrator. We’ll make sure your operations run smoothly in the background, freeing you to focus on managing your CoC.
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Worry-Free Operations
We tackle all HMIS lead duties: day-to-day management, alignment with your CoC’s vision, and lots more.
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Community Leadership
We’re deeply engaged with your community, offering true partnership as we work to end homelessness.
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Compliance You Can Count On
We’ll ensure your CoC meets or exceeds federal, state, and local requirements.
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Coordinated Entry Support
We’ve helped plan, enact, and operate some of the nation's most complex CE systems.
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Agency Management
From day one, we collaborate with your agencies to develop workflows that fit their needs.
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End-User Training & Support
If our extensive resource library can’t answer user questions, our experts are eager to dig into them.
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What Do We Handle?

From system configuration to end-user training, and everything in between, we’ve got you covered.

Let's Connect

Experience the Bitfocus Difference

Think of us as your trusty sidekick — with decades of diverse experience and an all-consuming desire to see your community flourish.
Technical Expertise

Superior Technical Skills

Forged by decades in the field

  • Expert configuration of Clarity to serve your community’s most pressing needs
  • Maintenance of system infrastructure, from access to compliance to policy creation
  • Year-round data quality monitoring, keeping your info up-to-date and accurate
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Community Engagement

Deep Engagement With Your CoC

As a champion of your people

  • Participation in workgroup and committee meetings
  • Regular agency outreach to support your partner organizations
  • Custom, community-specific training, both live and on-demand
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Help Desk

Direct Help Desk Access

With prompt, actionable responses

  • Availability from 8 AM to 8 PM ET and direct access from within Clarity for all users
  • Local policy guidance, workflow support, and more
  • Additional support through our Professional Services team, backed by deep subject matter expertise
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Forward-Looking Partnership

A Consultative Mindset

Bringing the outside view to you

  • Providing a balanced perspective as a seamless extension of your team
  • Leadership you can trust in times of crisis
  • Proactive guidance to help you prepare for policy changes and adjustments at the federal, state, and local levels
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Never Stress About HUD Again

As HUD requirements evolve, we pivot, putting compliance and transparency at the forefront.
Federal Reporting

We prepare your HUD Housing Inventory Count, LSA, and other federally required reports.

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HMIS Champion

We’re your HMIS spokesperson, communicating with agencies, your community, and HUD on your behalf.

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Grant Applications

Our team supports your annual NOFA application, providing data where needed and information for HMIS-related sections.

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Data Standards

We monitor the HMIS data standards and other federal requirements, ensuring all databases accurately reflect revisions.

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The Bitfocus Promise: Partnership That Puts People First

People over technology — that’s our mantra. We believe your tech should free your people to focus on what’s meaningful to them. After all, when your team is empowered, they get the work done; and when the work gets done, more people make their way home.

As long as you’re part of the Bitfocus community, we promise to put your people first — because when you win, we win.

  • Custom-built programs that fit your priorities and budget
  • Strategic support guided by our decades of experience in homeless services
  • Exclusive access to our experts, with a commitment to timely and thoughtful responses
  • Engagement that matches your preferences, virtual or in-person
  • Actionable-by-tomorrow training designed for real-world impact

Championing Communities
Coast-to-Coast

From the Bay Area to the Eastern Seaboard, leading CoCs maximize their impact with Bitfocus.
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274,433
Clients in Clarity Communities
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Shared Data Means Shared Power
Preventing Homelessness 
in San Diego
Explore Case Study
With Bitfocus, the technology is helping 
us share data and collaborate across our community to meet our mission and the mandates that we have to protect 
client-level information.
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Tamera Kohler CEO
Regional Task Force on Homelessness
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78,254
Clients Housed with Clarity

Let’s Partner for Greater Impact

Interested in our turn-key system administration services? Give us a shout, and we’ll take the next steps toward a powerful partnership.
Connect With Us
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