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Our Team

The Bitfocus team comprises over 75 dedicated individuals, with our leadership staff alone comprising over 12 members who have led in an administrative or leadership role within a Human Services environment. This depth and breadth of experience lends to our innate ability to connect data to policy in ways that enhance program and system design, bringing you a complete solution. We’re ready to work with you.

Robert Herdzik

Robert Herdzik

Chief Executive Officer

Jeff Ugai

Jeff Ugai

Chief Operating Officer

Tauri Royce

Tauri Royce

Vice President of Customer Experience

Stacy Holmes

Stacy Holmes

Director of Community Administration

Sarah Dougherty

Sarah Dougherty

Director of Professional Services

Jim O'Sullivan

Jim O'Sullivan

Director of Data Services

Cameron Shorkey

Cameron Shorkey

Director of Business Development

Maggie Schrock

Maggie Schrock

Director of People Operations

Adele Campbell

Adele Campbell

Technical Support Analyst

Alison Wilson

Alison Wilson

Quality Assurance Analyst

Andrea Bañas

Andrea Bañas

Deputy Project Administrator

Anna Hung

Anna Hung

Senior Project Manager

Arthur Warmoth

Arthur Warmoth

Technical Support Analyst

Ashley Wynn

Ashley Wynn

Project Manager

Beverly Cisse

Beverly Cisse

Senior Project Manager

Carina Cordero

Carina Cordero

Technical Support Analyst

Dan Melin

Dan Melin

Data Services Analyst

Danielle Robadey

Danielle Robadey

Product Manager

Diane Quaresma

Diane Quaresma

Customer Relationship Manager

Emma Nunn

Emma Nunn

Technical Support Analyst

Erica Harrison

Erica Harrison

Senior Manager, Business Development and Communication

Eva Nunes

Eva Nunes

Customer Success Manager

Geoff Battersby

Geoff Battersby

Project Manager

Gretchen Knurr

Gretchen Knurr

Solution Consultant

Harron Griffin

Harron Griffin

Technical Support Manager

Ja Eun Guerrero Huh

Ja Eun Guerrero Huh

Senior Project Administrator

Janelle Rothfolk

Janelle Rothfolk

Senior Project Administrator

Joel Remigio

Joel Remigio

Senior Analyst

Julee King

Julee King

Senior Project Administrator

Kadra Adderly

Kadra Adderly

Project Manager

Kendall Shawhan

Kendall Shawhan

Project Manager

Kerri Canataro

Kerri Canataro

Project Manager

Kerstin Schuhmann

Kerstin Schuhmann

Executive Assistant

Kim Griffith

Kim Griffith

Technical Support Analyst

Lesly Soto Bright

Lesly Soto Bright

Project Manager

Lindsay Eivazian

Lindsay Eivazian

Project Manager

Loren Craig

Loren Craig

Technical Analyst

Manjit Kaur

Manjit Kaur

Senior Technical Support Analyst

Margie James

Margie James

Knowledge and Training Engineer

Mary McGrail

Mary McGrail

Senior Special Projects Manager

Melissa Sutton-Dement

Melissa Sutton-Dement

Community Project Administrator

Michael Reed

Michael Reed

Data Analyst

Michelle Ogburn

Michelle Ogburn

Reporting & Compliance Manager

Michelle Vargas

Michelle Vargas

Solution Consultant

Nate Scott

Nate Scott

Learning and Development Manager

Nayla McCarty

Nayla McCarty

Project Manager

Nora Saldivar

Nora Saldivar

Deputy Project Administrator

Patrick Keleher

Patrick Keleher

Database Administrator

Pete Keleher

Pete Keleher

Solution Architect Consultant

Sara Hoffman

Sara Hoffman

Project Manager

Sean Viale

Sean Viale

eLearning and Training Engineer

Stephanie Nelson

Stephanie Nelson

Controller

Teri Schell

Teri Schell

Technical Support Analyst

Thomas Brittain

Thomas Brittain

Senior Data Analyst

Tim Hockaday

Tim Hockaday

Front-End Engineer

Trevor Mells

Trevor Mells

Senior Project Administrator

Vernon Kettmann

Vernon Kettmann

Data Services Quality Assurance Engineer

Victor Lorente

Victor Lorente

Report Engineer

Wosenie Zimita

Wosenie Zimita

Data Services Manager

All

Robert Herdzik

Robert Herdzik

Chief Executive Officer

Jeff Ugai

Jeff Ugai

Chief Operating Officer

Tauri Royce

Tauri Royce

Vice President of Customer Experience

Stacy Holmes

Stacy Holmes

Director of Community Administration

Sarah Dougherty

Sarah Dougherty

Director of Professional Services

Jim O'Sullivan

Jim O'Sullivan

Director of Data Services

Cameron Shorkey

Cameron Shorkey

Director of Business Development

Maggie Schrock

Maggie Schrock

Director of People Operations

Adele Campbell

Adele Campbell

Technical Support Analyst

Alison Wilson

Alison Wilson

Quality Assurance Analyst

Andrea Bañas

Andrea Bañas

Deputy Project Administrator

Anna Hung

Anna Hung

Senior Project Manager

Arthur Warmoth

Arthur Warmoth

Technical Support Analyst

Ashley Wynn

Ashley Wynn

Project Manager

Beverly Cisse

Beverly Cisse

Senior Project Manager

Carina Cordero

Carina Cordero

Technical Support Analyst

Dan Melin

Dan Melin

Data Services Analyst

Danielle Robadey

Danielle Robadey

Product Manager

Diane Quaresma

Diane Quaresma

Customer Relationship Manager

Emma Nunn

Emma Nunn

Technical Support Analyst

Erica Harrison

Erica Harrison

Senior Manager, Business Development and Communication

Eva Nunes

Eva Nunes

Customer Success Manager

Geoff Battersby

Geoff Battersby

Project Manager

Gretchen Knurr

Gretchen Knurr

Solution Consultant

Harron Griffin

Harron Griffin

Technical Support Manager

Ja Eun Guerrero Huh

Ja Eun Guerrero Huh

Senior Project Administrator

Janelle Rothfolk

Janelle Rothfolk

Senior Project Administrator

Joel Remigio

Joel Remigio

Senior Analyst

Julee King

Julee King

Senior Project Administrator

Kadra Adderly

Kadra Adderly

Project Manager

Kendall Shawhan

Kendall Shawhan

Project Manager

Kerri Canataro

Kerri Canataro

Project Manager

Kerstin Schuhmann

Kerstin Schuhmann

Executive Assistant

Kim Griffith

Kim Griffith

Technical Support Analyst

Lesly Soto Bright

Lesly Soto Bright

Project Manager

Lindsay Eivazian

Lindsay Eivazian

Project Manager

Loren Craig

Loren Craig

Technical Analyst

Manjit Kaur

Manjit Kaur

Senior Technical Support Analyst

Margie James

Margie James

Knowledge and Training Engineer

Mary McGrail

Mary McGrail

Senior Special Projects Manager

Melissa Sutton-Dement

Melissa Sutton-Dement

Community Project Administrator

Michael Reed

Michael Reed

Data Analyst

Michelle Ogburn

Michelle Ogburn

Reporting & Compliance Manager

Michelle Vargas

Michelle Vargas

Solution Consultant

Nate Scott

Nate Scott

Learning and Development Manager

Nayla McCarty

Nayla McCarty

Project Manager

Nora Saldivar

Nora Saldivar

Deputy Project Administrator

Patrick Keleher

Patrick Keleher

Database Administrator

Pete Keleher

Pete Keleher

Solution Architect Consultant

Sara Hoffman

Sara Hoffman

Project Manager

Sean Viale

Sean Viale

eLearning and Training Engineer

Stephanie Nelson

Stephanie Nelson

Controller

Teri Schell

Teri Schell

Technical Support Analyst

Thomas Brittain

Thomas Brittain

Senior Data Analyst

Tim Hockaday

Tim Hockaday

Front-End Engineer

Trevor Mells

Trevor Mells

Senior Project Administrator

Vernon Kettmann

Vernon Kettmann

Data Services Quality Assurance Engineer

Victor Lorente

Victor Lorente

Report Engineer

Wosenie Zimita

Wosenie Zimita

Data Services Manager

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