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Clarity Human Services Homeless Management Information System

Our HMIS software is modern and user-friendly, empowering CoCs to focus on ensuring that homelessness is rare, brief, and non-recurring.

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Shaped by Frontline Experience

With over 75 implementations, Clarity Human Services is the nation’s fastest-growing HMIS solution. Together with our partners, we are creating a technology infrastructure that enables a more efficient and effective homeless response system. As local HMIS system administrators ourselves, we recognize an impactful care coordination system requires features and functionality extending well beyond the federal baseline standards. This frontline experience forms the foundation for our product development process and gives us a unique appreciation for the challenges of operating a high-performing HMIS in the real world.

Security in Your Case Management

Client Privacy

Adjust client privacy at any level of the client profile.

Client ID Cards

Generate client ID cards with barcode functionality linked to the client's unique identifier.

Data Permissions

Limit access to client data to authorized employees, and track data access history.

Client Notes

Make client case management notes private, and record changes to client notes.

Communities Trust Bitfocus as a Partner to End Homelessness


Los Angeles, CA CoC


Seattle/King County, WA CoC


San Jose/Santa Clara, CA CoC


San Diego, CA CoC


San Francisco, CA CoC


Alameda County, CA CoC


Orange County, CA CoC

We Make it Easy

There's a reason that 7 of the 10 cities with the highest number of people experiencing homelessness have made the switch to using Clarity Human Services. One of the top challenges within HMIS is managing a Coordinated Entry System. Clarity Human Services makes it easy to track data and match individuals and families with housing opportunities by fully integrating Coordinated Entry functionality within the HMIS. Keep track of each component of your CES in Clarity Human Services, including assessments, referral tracking, waitlisting, and program enrollments. When you input information in Clarity, it is updated in real-time, so you can have total confidence that your information will be accurate and readily available when you need it most.

Key HMIS Features


Configure the system to meet your needs by customizing the client profile, adding form logic to specific fields, and creating custom scoring processors.


All versions of the VI-SPDAT and OrgCode assessments come standard, already built into the Clarity system.

Program Enrollment

Enroll a client directly into a program, or go through a referral process.

Client Level Reports

From the client profile, running client history and case notes reports is just a click away.

HUD & Federal Partner Reports

The Report Library in Clarity Human Services contains 175+ pre-built reports.

Custom Reports

Generate custom reports, visualizations and dashboards, pulling information from all data in the system.

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See it in action.

Ready to see what Clarity Human Services can do for your organization? We'd love to show you around.

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