Intuitive, Client-Centered Case Management

From managing client care to tracking case notes and referrals, Clarity Human Services is fully equipped to help you with all of your case management needs.
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Customize How You Care for Clients

Interactions, services, and reporting in Clarity are completely shaped around your clients, giving users an accessible, straightforward, and tailored experience.
Social Determinants of Health

Improve service delivery and whole-person care by managing multiple health and social services on one centralized platform.

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Responsive & Field Ready

Our responsive application works on any device that supports a modern web browser, empowering outreach workers with full access to data and functionality in the field.

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Smart Data Entry

Auto-populating screens, cascading data, display logic, form validations, on-screen calculations, income verification, and other automated features save time (and headaches).

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Custom Case Plans

Add and report on custom fields and forms to support almost any data collection or reporting need, including GIS fields, status assessments, and client goals and progress.

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Case Planning Made Easy

We know your time is precious, which is why we want you to spend it on case management — not administration. Our time-saving features let you focus less on paperwork and more on people.
Document Management

Keep Documents Up-to-Date and Organized

Easily manage key client info

  • Upload and share docs, files, and forms in Clarity
  • Allow clients to e-sign ROIs and any other forms directly in the system
  • Automated prompts remind users to renew documentation
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Intersystem Messaging

Connect Your Entire Care Team

Stay on the same page at each step

  • Securely exchange messages with staff and other system users
  • Conduct system-wide searches for vital information
  • Keep all care team members aligned as clients make progress
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Program Goals

Maximize Client Momentum

Champion your clients as they move forward

  • Set unique program-wide or client-specific goals
  • Review progress as Clarity automatically tracks milestones and achievements
  • Help clients maintain their momentum toward housing and stability
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Case Conferencing

Provide Integrated, Trauma-Informed Care

Ensure cohesive interventions and seamless hand-offs

  • Add referral-specific case notes
  • View a full referral history for each client
  • Enjoy automated eligibility screening that facilitates secure collaboration between housing navigators
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Cutting-Edge Tech to Support Your CoC

Geospatial analytics, robust reporting, secure integrations, and more: Clarity’s loaded with features that enhance case management and beyond.
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Location-Based Functionality

Powered by ArcGIS®, Clarity includes dedicated outreach and location-aware workflows to meet the needs of providers working with encampments and unhoused populations.
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Reporting & Analytics

Our customizable data entry workflows and intuitive business intelligence tools simplify performance evaluation. Plus, you can create public-facing dashboards, reports, and queries while keeping sensitive information safe.
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Safe, Secure Integrations

Clarity uses a modular, standards-based architecture to integrate with other tools and systems. It also features a drag-drop data import tool that allows users to manually import custom data fields with minimal technical complexity.

Top Communities Trust Clarity

From the Bay Area to the Eastern Seaboard, leading CoCs rely on Clarity Human Services to improve their homelessness response and create more housing victories.
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274,433
Clients in Clarity Communities
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Preventing Homelessness 
in San Diego
With Bitfocus, the technology is helping 
us share data and collaborate across our community to meet our mission and the mandates that we have to protect 
client-level information.
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Tamera Kohler CEO
Regional Task Force on Homelessness
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78,254
Clients Housed with Clarity

See Clarity in Action

Discover how Clarity Human Services can help your community streamline operations and improve outcomes.
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