Request a Consultation

Transition Support and Change Management

We’re here to make the transition from your legacy HMIS to Clarity as painless and productive as possible.
icon-1
Plan Your Work Group
This committee will guide your transition and establish a clear decision-making framework.
icon-2
Set Project Goals
Define a “go-live” date, mark down measurable goals, and map out the steps that will get you there.
icon-3
Engage Your Community
Compile stakeholder needs and draft messaging to help them prepare for the roll-out.
icon-4
Plan Technology Solutions
Dig into your system’s setup: data sharing policies, reporting needs, user support, and more.
icon-5
Onboard With Bitfocus
Meet your transition team and let us guide you through our carefully crafted onboarding process.
icon-6
Go Live With Clarity
Congratulations! It’s time for training, launch, and post-launch monitoring to keep your system humming.
transition-main

Six Steps to Clarity

Our phased approach takes the chaos out of your HMIS transition and replaces it with alignment, resources, and — dare we say — even a little fun.

Explore Your Customer Journey

How We Ease Your HMIS Transition

At Bitfocus, we truly put our customers first. Our industry-leading 9.6/10 customer satisfaction score (NPS) is proof of our ability to deliver a smooth and successful onboarding experience.
Simplified Process

We demystify the onboarding process and help you pre-prepare so there are no surprises down the road.

trans-process-acc-1
Dedicated Support Team

Your team includes a project lead, configuration lead, and administrative lead, each with deep technical expertise.

trans-process-acc-2
Continuous Improvement Model

We solicit feedback from our partner CoCs and actively revise our approach to stay in step with what works best.

trans-process-acc-3
The Benefits of Clarity

We’ll help you get the most out of your system, putting Clarity’s intuitive workflows and time-saving features to good use.

trans-process-acc-4
trans-process-acc-1
trans-process-acc-2
trans-process-acc-3
trans-process-acc-4

The Bitfocus Promise: Partnership That Puts People First

People over technology — that’s our mantra. We believe your tech should free your people to focus on what’s meaningful to them. After all, when your team is empowered, they get the work done; and when the work gets done, more people make their way home.

As long as you’re part of the Bitfocus community, we promise to put your people first — because when you win, we win.

  • Custom-built programs that fit your priorities and budget
  • Strategic support guided by our decades of experience in homeless services
  • Exclusive access to our experts, with a commitment to timely and thoughtful responses
  • Engagement that matches your preferences, virtual or in-person
  • Actionable-by-tomorrow training designed for real-world impact

Championing Communities
Coast-to-Coast

From the Bay Area to the Eastern Seaboard, leading CoCs maximize their impact with Bitfocus.
icon-cred-1
274,433
Clients in Clarity Communities
card-bg
Shared Data Means Shared Power
Preventing Homelessness 
in San Diego
Explore Case Study
With Bitfocus, the technology is helping 
us share data and collaborate across our community to meet our mission and the mandates that we have to protect 
client-level information.
author-headshot
Tamera Kohler CEO
Regional Task Force on Homelessness
icon-cred-2
78,254
Clients Housed with Clarity

Smooth Your Journey
to Clarity

We’ve led dozens of communities through this transition, and we can’t wait to make your journey to Clarity HMIS successful and stress-free.
Connect With Us
phone image showing the clarity app