Customer Reference Program

Bitfocus prides itself on offering a solution that’s focused on people. 

Now, we’re adding a human touch to the search process with our Bitfocus Customer Reference Program.

Be a Resource for Users Like Yourself

Searching for a new human services platform can be tricky. 

Demos, conducting research, and asking questions are all valuable steps of the process, but there’s only so much communities can learn in front of a screen. 

How do they really know if a software solution is the right fit for them? 

Well, it helps to talk with someone from a similar community who actively leverages the solution in question. 

That’s where you come in. 

By applying for the Customer Reference Program, you can serve as an important resource for communities transitioning to a new HMIS or case management tool, or tasked with implementing one.

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Here’s how it works:

Step 1: Apply

Submit an application and indicate your preferred level of participation:

  • Provide a one-time, written testimonial; and/or
  • Available by phone; and/or
  • Available by email.

Step 2: Review

Bitfocus will review your application. Once approved, we'll provide guidance on how to actively participate in the Customer Reference Program. 

Step 3: Connect

When inquiries come in, Bitfocus will connect the interested party to existing customers that fit a similar profile—that could be you.

Step 4: Converse

Once connected, chat about all things Clarity Human Services through your preferred means of communication, providing honest feedback to the community or agency can use to make an informed decision.

The Benefits to You

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Rewards

Receive swag when your application is accepted, and more goodies the more you participate in the program. (Note: You can choose to opt out from receiving gifts in the application form). 

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Networking

In connecting with users similar to yourself, you can discuss best practices and cultivate a relationship to learn and improve your services.

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Clarity Connect

VIP perks at our annual Clarity Human Services end-user conference..

Apply Now!

Working to end homelessness doesn’t fall to an individual or single community—it’s up to all of us. Thank you for your contributions and consideration!