Jim O'Sullivan

Director of Data Services

As Director of Data Services, Jim personally ensures that each customer has the tools he or she needs to operate the type of data-driven culture that characterizes Bitfocus customers. He serves as the primary technical resource in developing and maintaining the Clarity Human Services data services and infrastructure, creating tools to help customers turn data into actionable insights. Jim also spearheads all data analytics innovation, including the configuration, customization, and maintenance of the data analytics platform. He also oversees the data integration department that helps customers migrate from legacy systems to the Clarity Human Services application. Jim has over 20 years of experience in data warehousing, data integration, database administration, database development, and software development, with over 13 years focused primarily on HMIS Data Integration. Jim has used his expertise to develop scalable high-performance, high profile Human Services databases serving millions of end-users. Since becoming involved in HMIS data systems in 2007, he has been integral in developing Human Services data integration, data warehouses, custom programming, data quality, and client deduplication applications.