Kim Manning is a Customer Success Account Manager at Bitfocus. She is passionate about helping communities strengthen their systems, improve data-informed decision-making, and get meaningful value from their data.

She brings extensive experience in HMIS leadership, data strategy, and system implementation. She spent several years leading HMIS operations within a Continuum of Care, where she supported community-wide initiatives to improve data quality, reporting, and system design.

Kim has a strong background in working across stakeholders, including service providers, leadership, and technical teams, to translate complex needs into clear, actionable solutions. Her experience includes data quality strategy, reporting, system configuration, and training, enabling her to support communities effectively using Clarity to meet their goals.