Our technical support team boasts a 99%+ support satisfaction rating. Not your typical technical help desk, our team of homeless data experts includes former HMIS System Administrators and staff with decades of collective HMIS and CoC experience.
Your personal Community Admins work collaboratively with local leadership to fine-tune and implement your strategic vision. As constant monitors of your system, they keep a tab on your system's infrastructure, configure workflows, respond to support tickets, and provide end-user trainings. They regularly check in to make sure you’re getting the most out of your Clarity Human Services implementation.
Our compliance work doesn’t stop at federal data standards. Yes – you can rest assured your HMIS will be updated before the HUD deadlines, but we do so much more. Supported by Bitfocus’ diverse team of policy wonks, data analysts, and HMIS experts, your Community Admins shepherd you beyond compliance and toward a highly functioning system of care that not only achieves better outcomes but maximizes federal funding.
With Bitfocus as your system administrator, you can be confident that your system runs optimally, and that you take advantage of all that Clarity Human Services has to offer.
Day-to-day system oversight + consistently smooth functionality.
At the front lines, championing you + your community.
Reliable strategic planning and policy enforcement.
Planning, implementation, and operational support.
Creating self-sufficient HMIS super-users.
Specialized coaching + learning management system.
See it in action.
Ready to see what Clarity Human Services can do for your organization? We'd love to show you around.