Welcome, Invisible People Podcast Listeners

You've heard the unfiltered reality on Mark Horvath's podcast. Now see the systems working to change it. Here's how Bitfocus and Clarity help coordinate community-wide efforts that get people cared for faster.

The Smarter Way to Manage Homeless Services

Clarity unifies data from across the continuum to improve care, enhance collaboration, and help you win more funding.

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Podcast Episode Overview: Interview with Tamera Kohler, CEO of the San Diego Regional Task Force on Homelessness

In this powerful and deeply insightful conversation, Tamera Kohler shares her personal and professional journey — and what it really takes to create systemic change in homelessness. Key highlights include:

  • Accessible Leadership: Tamera discusses why she created one of the most inclusive homelessness conferences in the country by keeping costs low, allowing frontline workers and entry-level staff to attend.
  • Lived Experience Connections: She shares how she hired Curtis Howard as a lived experience consultant after reading his story on Invisible People — a testament to her intentional, community-rooted leadership.
  • Utah to San Diego: Tamera reflects on her early work in Utah’s nationally recognized efforts to reduce homelessness, the loss of momentum, and how gender bias shaped her path forward.
  • Faith and Upbringing: Growing up in poverty and trauma, and being part of the LDS church, gave her a lifelong commitment to service, equity, and amplifying unseen voices.
  • San Diego’s Unique Challenges: She explains how aging populations, high utility costs, and military housing needs contribute to rising homelessness — despite record housing placements.
  • Systemic Insights: Introduces the term "overprescribed" to describe how housing and homeless services require more than just scaling — they need individualized care and resources.
  • Data Transparency: Her organization publishes a public dashboard showing inflow vs. housing exits, to educate the public and counter blame-shifting.
  • Realistic Policy Talk: She explains the political landscape of San Diego County and the chess game of aligning city, county, and nonprofit actors toward real progress.
  • Hope in New Generations: Tamera finds hope in both young workers and aging homeowners who are realizing how broken our housing systems are — and stepping up as unexpected allies.
  • Powerful Closing Message: "Why not us?" — a rallying cry that this work belongs to all of us, and lasting change is possible with the right leadership, honesty, and commitment.
Empowering Users

Streamline Your Work for Maximum Impact

Focus on your mission, not the minutiae

  • Do more in fewer clicks with a UX loved by users.
  • Customize assessments and workflows to reflect your community’s unique needs.
  • Pre-fill intake forms to reduce data duplication.
  • Automate data entry and eliminate reporting delays.
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Serving Clients

Provide Cohesive, Trauma-Informed Care

Break down data silos across agencies

  • Leverage integrated messaging and case coordination tools.
  • Build custom dashboards to track housing placements and funding.
  • Receive automated alerts for service gaps and high-priority cases.
  • Let Clarity’s Eligibility Engine match the right people with the right services.
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Winning Funding

Nail Compliance and Win More Funding

Engage and influence funders and policymakers

  • Showcase your success with grant-specific performance and outcome metrics.
  • Auto-generate reports that meet HUD, SOC, HIPAA, and local compliance standards
  • Employ secure, role-based access for different departments.
  • Enjoy one-click compliance reporting for audits and funding requirements.
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Bitfocus Is by Your Side

With deep industry expertise and a collaborative, hands-on team, Bitfocus is more than an HMIS provider — we’re your strategic partner in ending homelessness.
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Community at Every Level

We’re nails-in-the-dirt CoC partners. When you join our community, you get access to our Help Center, Slack channel, and exclusive industry events like Clarity Connect.
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Putting Lived Experience First

We elevate the voices of people who are or have been unhoused, because their perspectives strengthen our platform, inspire our team, and help us stay in step with the CoCs we’re serving.
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Easy Onboarding, Ongoing Support

We have extensive experience in HMIS administration and homeless services roles. From our help desk through our tech support teams, we draw from that experience to tackle problems alongside you.
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Industry Leadership

We’re founder-led and mission-motivated, committed to dialoguing with key organizations like HUD, USICH, NAEH, and Community Solutions as we work to accelerate the end of homelessness.

Top Communities Trust Clarity

From the Bay Area to the Eastern Seaboard, leading CoCs rely on Clarity Human Services to improve their homelessness response and create more housing victories.
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274,433
Clients in Clarity Communities
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Preventing Homelessness in San Diego
With Bitfocus, the technology is helping 
us share data and collaborate across our community to meet our mission and the mandates that we have to protect client-level information.
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Tamera Kohler CEO
Regional Task Force on Homelessness
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78,254
Clients Housed with Clarity
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41%
HMIS Coverage
We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.
Talia Scott HMIS Manager
Washington BoS CoC